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Please reach us at diamondsharp416@gmail.com if you cannot find an answer to your question.
We use the Diamond Sharp technique to carefully and professionally sharpen your instruments by hand. We test each instrument for sharpness with an acrylic test stick.
Yes, all instruments are required to be sterilized before your appointment pick.
If your instruments are not sterilized and cleaned at the time of your service, the hygienist has the right to cancel your appointment and reschedule for another time.
We suggest sterilizing them upon return as well.
For same-day mobile service, it will take approximately 1-2 hours, depending on the volume of instruments that need sharpening. Some larger services can take up to 3 hours plus.
For mail-in orders, your instruments are sharpened within 1-3 business days of being received and will be sent back to your preferred mailing address.
We come to you! We sharpen on-site in our mobile sharpening van or in your office.
Mail-in orders are processed at our headquarters in Toronto.
We recommend having your instruments professionally sharpened every 3-4 months. Every office will vary based on how frequently the instruments are used, and you can set your own schedule.
No. We do not recommend re-tipping.
Yes! We accept all brands. In the event an instrument is not salvagable we will let you know.
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